At Aljoaib, we respect your privacy and are dedicated to protecting your personal information. This policy outlines how we collect, use, and safeguard your data, in compliance with Saudi laws.

First: Collection of Personal Information

  1. Information We Collect:
    • Information you provide during orders or inquiries, including: name, phone number, email, address, and order details.
    • Technical data, such as IP address, browser type, and site usage history.
  2. Ways We Collect Data:
    • Through online forms on our website or mobile app.
    • Directly through customer service interactions.

Second: Use of Information

  1. Primary Purposes:
    • To process orders and provide products and services.
    • To improve the customer experience based on preferences.
    • To send updates about orders or promotional offers.
  2. Legal Compliance:
    • Ensuring adherence to Saudi laws related to data privacy and consumer protection.
    • Safeguarding against fraud and ensuring data security.

Third: Data Protection

  • We use advanced security measures to protect your data from unauthorized access.
  • Data is stored on secure servers in compliance with international standards for information security.

Fourth: Sharing of Data

  • We do not share customer data with third parties, except as necessary to provide services or when required by law.
  • Third-party service providers (such as shipping companies) are bound to use data solely for service-related purposes.

Fifth: Your Rights

  1. The right to access your personal data and request corrections or deletions.
  2. The right to object to the use of your data for marketing purposes.
  3. The right to withdraw consent at any time for data collection.

Sixth: Legal Compliance

This policy is periodically updated in line with legal changes..

Our company complies with all consumer protection and data protection laws in Saudi Arabia.